Check-in: 3:00 p.m.
Checkout: 1:00 p.m.
Reservations must be guaranteed with a valid and current credit card at the time of arrival or by making a bank deposit. Reservations guaranteed with a charge to a debit card are strictly nonrefundable.
Important: A charge in the amount equivalent to the first night will be made to your credit card as a guarantee 7 days before your arrival in peak season and 3 days before your arrival in off-season. In the case that the card provided is declined, the hotel may cancel the reservation without any responsibility on its part.
Off-season: 72 hours before the date of arrival to avoid charges.
Peak season (long weekends, holidays, October 31, November 1 and 2, December 24–25, 30–31): 7 days before the date of arrival to avoid charges.
Otherwise a penalty for the amount of one night and/or for no show will be charged.
In the case of non-arrival, one night stay will be charged.
Extra person policy:
Additional adult costs $450 extra per night or $600 for an extra bed.
Minors up to the age of 11 years are considered children. Those who are 12 years old or older are charged as adults.
Pets are allowed for an additional charge of $250 per night, subject to availability. It is important to notify the hotel before your arrival.
At the moment of check-in an official identification is required, as well as a valid and current credit card (not a debit card) as a guaranteed during your stay, independently of the corresponding charge for the accommodations.